Manual Quality Assurance Engineer (m/f)

Permanent employee, Full-time · Sarajevo (Bosnia and Herzegovina)

Intro

FileWave is a leader in endpoint management solutions, helping organizations manage and secure their devices efficiently. We prioritize quality, user experience, and seamless device management across all platforms. Our team is passionate about creating reliable, intuitive software, and we’re looking for a skilled Manual QA Engineer to contribute to the continued excellence of our products.

Your mission

As a Manual QA Engineer at FileWave, you will play a critical role in ensuring our software’s reliability, usability, and performance. You’ll be responsible for performing functional and regression testing, validating fixes, and documenting results to ensure the highest quality of our releases. The ideal candidate is detail-oriented, with strong analytical skills, and possesses a passion for quality assurance in a collaborative and agile development environment.

Responsibilities:

Test Planning & Execution:

Review and analyze requirements, specifications, and technical design documents to create detailed test plans and test cases.
Execute test cases across multiple platforms (macOS, Windows, iOS, Android) to ensure functionality, usability, and compatibility.

Defect Tracking & Management:

Identify, document, and track defects in Jira, providing detailed and accurate reports for development teams.
Verify and validate defect fixes, ensuring they meet quality standards before release.

Collaboration & Communication:

Work closely with developers, product managers, and automation engineers to identify potential issues early in the development lifecycle.
Participate in sprint planning and daily stand-ups to stay aligned with development progress.

Documentation & Reporting:

Document and maintain test case libraries, providing clear steps for reproducibility and ensuring they align with project updates.
Create test reports summarizing findings, progress, and key insights to inform stakeholders and support data-driven decisions.

Continuous Improvement:

Contribute to the development and refinement of QA processes, including test coverage, efficiency, and cross-team collaboration.
Actively learn about our products and suggest improvements to testing approaches.

Your profile

Requirements:

Experience:

2+ years of experience in software quality assurance, with a focus on manual testing.
Familiarity with testing methodologies and software development life cycles, preferably in Agile environments.

Technical Skills:

Experience with issue-tracking and test-management tools (e.g., Jira, Xray plugin, TestRail).
Proficiency in testing desktop applications and mobile device management solutions is a plus
Basic understanding of macOS, Windows, iOS, and Android platforms.

Soft Skills:

Strong attention to detail, with an analytical and methodical approach to problem-solving.
Excellent communication skills, able to work collaboratively across teams and articulate findings clearly.
Self-motivated and adaptable, with a commitment to learning and improving.
Strong communication skills in English language.

Nice to Have:

Experience in automation testing, with a willingness to collaborate on automation initiatives.
Familiarity with scripting languages (e.g., Python, JavaScript) is a plus.

Why us?

At FileWave, we believe in creating a work environment that puts people first. Here's why you should consider being a part of our team:

Flexibility at Your Fingertips: Enjoy the freedom of hybrid or remote work options, so you can work where and when you're most productive.
Work with the Best: Get hands-on with industry-leading technology, giving you the tools to innovate and excel.
Collaborative Global Team: Be part of an international and diverse team that fosters creativity, teamwork, and growth.
Office Space or Home Comfort: Prefer the office? No problem! We offer a vibrant workspace for those who like the office environment.
Paid parking: Enjoy complimentary parking just a short walk from the office to make your daily commute a breeze.
Top-Tier Healthcare: Your well-being matters to us, so we offer a premium package of private medical insurance.
Continuous Learning: With ample opportunities for professional development, we support your growth and career advancement every step of the way.

If you're looking for more than just a job, but a place to thrive, grow, and make an impact—come join us!

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About us

Your co-workers are high-impact and low-ego individuals with deep respect for our members. We expect you to be the same. 

All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed. 

Click here to watch a video about FileWave's mission

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We are looking forward to hearing from you!

Thank you for your interest in FileWave GmbH. Please fill out the following short form. Should you have difficulties with the upload of your data, please send an email to hr@filewave.com.